3 Ways to Avoid Taking Criticism Personally
By NETWORK. LEAD. EXCHANGE.
Many people struggle when getting criticism. Network Lead Exchange explains the different nature of criticism along with how to use criticism to fuel success instead of feeling badly.
Everyone receives criticism at some point in their lives. It’s unavoidable. However, not all criticism comes from places of malice. Criticism comes in many forms, but the truth about criticism is it makes professionals better at their job. The key is not taking it personally. That said, it’s difficult to hear hard truths and not feel pain. Also, it’s important to distinguish legitimate criticism from personal attacks. This filter helps people handle criticism with ease.
It’s Not Personal
The first way to not take criticism personally is repeat a mantra that criticism isn’t personal, it’s just business. There are several ways to ensure criticism isn’t personal. Think about how the criticism affects the business. Is it something repairable? Secondly, and this is hard, no matter what is said, never let it affect a personal value set. People have amazing capacity for cruelty when they feel aggrieved. Understand the hurtful words come from this place, and it becomes easy to shut off the emotional response.
Distinguish Between Objective and Subjective
Objective criticism – that’s criticism referencing behavior and performance – is criticism worth reflecting on. Subjective criticism relies on perceptions and often veers into personal. This is the criticism where people launch ad hominem attacked, for example a customer calls an associate “lazy” or “snobby.” Subjective criticism with few exceptions should be disregarded. Objective criticism provides ways for professionals to improve their performance. Know the type of criticism before paying it any mind.
Use Criticism to Improve
The most important part of receiving criticism is the use of criticism as an improvement tool. Objective criticism helps find flaws in the execution of a business’s services. To improve, it’s important to reflect on the criticism and see if it has merit. Don’t dismiss it. Most people give critiques as a tool to improve, not denigrate. Understand the criticism likely comes from a place of good intentions, and act on it accordingly.
There are plenty of ways to handle criticism, but it’s important to be open to a critique. Learn more about improving the handling of criticism @ NETWORKLEADEXCHANGE.COM.